Frequently Asked Questions

Will my information be kept confidential?2020-01-28T21:52:35+00:00

Strict federal law protects your census responses. It is against the law for any Census Bureau employee to disclose or publish any census information that identifies an individual. Census Bureau employees take a lifelong pledge of confidentiality to handle data responsibly and keep respondents’ information private. The penalty for wrongful disclosure is a fine of up to $250,000 or imprisonment for up to 5 years, or both. No law enforcement agency (not the DHS, ICE, FBI, or CIA) can access or use your personal information at any time.

Data collected can only be used for statistical purposes that help inform important decisions, including how much federal funding your community receives. The Census Bureau has a robust cybersecurity program that incorporates industry best practices and federal security standards for encrypting data.

Do I have to respond to the 2020 Census?2020-01-28T21:53:14+00:00

The census is so important that your response is required by law, and your answers are kept completely confidential. By the same law, the Census Bureau can only use your responses to produce statistics.

Will I Receive a Call from the Census Bureau?2020-07-08T20:09:17+00:00
Census workers will occasionally follow up with households over the phone to ask questions about their responses to the 2020 Census or other household surveys. The Census Bureau’s goal is to ensure that no person is left out of the census or counted in more than one place. We review your responses in order to ensure that we have a complete and accurate count.

By law, all responses to the 2020 Census are kept confidential. The 2020 Census caller will only review the responses that you previously provided. They will not ask about your financial information or Social Security number. If you receive a call and are asked about this information, do not provide it and you should report the call to the Census Bureau.

Additionally, the Census Bureau may reach out to you in other ways during the current COVID-19 pandemic, including email and text message, to conduct other ongoing surveys that are not related to the 2020 Census. Please see Avoiding Fraud and Scams for more information.

To report suspected fraud – or, if you think you received a call from the Census Bureau but want to confirm the legitimacy of it – call 844-809-7717 (English) or 844-809-7718 (Spanish) to speak with a local Census Bureau representative. Our business hours are 7:00am to 12:00am Eastern Time, Monday through Friday. 
What is the Census?2020-01-28T21:49:00+00:00

Every 10 years, the federal government conducts a population count of everyone in the United States. Data from the census provide the basis for distributing more than $675 billion in federal funds annually to communities across the country to support vital programs—impacting housing, education, transportation, employment, health care, and public policy.

They also are used to redraw the boundaries of congressional and state legislative districts and accurately determine the number of congressional seats each state has in the U.S. House of Representatives.

Why is it important to me?2020-01-28T21:49:35+00:00

Responding to the census is not only your civic duty; it also affects the amount of funding your community receives, how your community plans for the future, and your representation in government. Specifically, data from the 2020 Census are used to:

  • Ensure public services and funding for schools, hospitals, and fire departments.
  • Plan new homes and businesses and improve neighborhoods.
  • Determine how many seats your state is allocated in the House of Representatives.
When will I complete the Census?2020-01-28T21:50:08+00:00

The next census will take place in 2020. Beginning in mid-March, people will receive a notice in the mail to complete the 2020 Census. Once you receive it, you can respond online. In May, the U.S. Census Bureau will begin following up in person with households that haven’t responded to the census.

How can I respond?2020-02-18T08:20:51+00:00

In 2020, for the first time ever, the U.S. Census Bureau will accept responses online, but you can still respond by phone or mail if you prefer. Responding should take less time than it takes to finish your morning coffee.

Learn more about how to respond.

What information will be requested?2020-01-28T21:51:14+00:00

The decennial census will collect basic information about the people living in your household. When completing the census, you should count everyone who is living in your household on April 1, 2020.

What information will not be requested?2020-01-28T21:51:47+00:00

The Census Bureau will never ask for:

  • Social Security numbers.
  • Bank or credit card account numbers.
  • Money or donations.
  • Anything on behalf of a political party.
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